Gresley Cabin at Gresley House - Privacy Policy

1. Introduction

We are committed to protecting the privacy of our guests. This Privacy Policy explains how we collect, use, and disclose your personal information when you book and stay at our holiday home.

2. Information We Collect

 2.1. Booking Information:
  * Name, address, email address, phone number.
  * Payment information.
  * Booking dates and details.
  * Information about your travel companions.

2.2. Communication Information:
  * Records of correspondence (emails, phone calls, messages).
  * Feedback and reviews.

2.3. On-Site Information:
  * Information collected through security cameras (CCTV) or other monitoring systems. (If you use these systems, you must be very clear about it)
  * Information given by guests during their stay.

 * 2.4. Website/Online Information:
  * Information collected through website cookies or online booking platforms.

3. How We Use Your Information

3.1. Booking Management:
  * To process and confirm your booking.
  * To communicate with you about your booking.
  * To process payments.

3.2. Guest Services:
  * To provide you with information about the property and local area.
  * To respond to your inquiries and requests.
  * To address any issues or complaints.

3.3. Security:
  * To ensure the security of our property and guests.
  * To investigate any incidents.

3.4. Legal Obligations:
  * To comply with legal and regulatory requirements.

4. Sharing Your Information

4.1. Service Providers:
  * We may share your information with third-party service providers who assist us with booking management, payment processing, cleaning, or maintenance.

4.2. Legal Requirements:
  * We may disclose your information if required by law or in response to a valid legal request.

4.3. Business Transfers:
  * In the event of a business sale.

5. Data Security
* We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
* We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

6. Your Rights
You have the right to:
  * Access your personal information.
  * Correct any inaccuracies.
  * Request the deletion of your information (where applicable).
  * Object to the processing of your information.
* To exercise these rights, please contact us at [Your Email Address].

7. Cookies and Tracking
We use cookies to ensure that we give you the best experience on our website. To learn more, go to the Privacy Page.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to you directly.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Gresley Cabin / Gresley House, Station Road, Longstanton, Cambridge CB24 3DS


  * Or email us at: info@gresleycabin.co.uk
  * Or call us on: +44 (0)7941 845056